Emergency Services & Contacts

Key Emergency Numbers

• Police – 999

  • For crimes in progress, theft, assault, or urgent threats to safety.

• Ambulance & Fire – 995

  • For life-threatening medical emergencies, accidents, or fires.

• Non-Emergency Ambulance – 1777

  • For non-urgent situations that still require medical transport (e.g., hospital visits when not critical).

• Police Hotline – 1800 255 0000

  • To provide information on criminal activity (non-urgent).

Medical & Health Hotlines

• Poison Centre – 1800 222 1222

  • 24/7 advice in case of poisoning, accidental ingestion, or chemical exposure.

• COVID-19 & Infectious Disease Helpline (Ministry of Health) – updated numbers available via MOH Singapore website.

• National Care Hotline – 1800 202 6868

  • Provides emotional support, mental health, and counseling services.

Useful Apps

• SCDF myResponder App

  • Alerts trained volunteers nearby during cardiac emergencies.

  • Provides AED (Automated External Defibrillator) locations.

• Police@SG App

  • Report minor crimes, lost items, and get crime updates.

• SingPass App

  • While not an emergency app, it gives access to government e-services and health records in urgent cases.

Embassy & Consular Assistance

• Expats should register with their embassy upon arrival.

• Embassies provide support for:

  • Lost/stolen passports

  • Legal assistance or detention cases

  • Crisis situations (natural disasters, major accidents)

• Keep both the embassy hotline and 24-hour consular emergency contact saved in your phone.

Quick Safety Tips

• Save all emergency numbers under ICE (In Case of Emergency) in your phone.

• Teach children how to call 999 and 995.

• Keep a physical card with essential numbers at home in case your phone battery dies.

• For condos and residential complexes, note the security guardhouse number for emergencies within the estate.